The section performs the following functions:- 

• ICT Policy & Strategy development and implementation.
• Provision of hardware & software.
• ATM card application and linkage.
• Automation of core services.
• Loan Recoveries and liaison with government_ based payroll officers.
• Submit monthly data recoveries to all employers including new loans and new members joining the Sacco.
• Maintain server functions for email, internet, databases, file storage and administration.
• Training.
• Dividend computation and payout.
• Posting of soft data remittance from the government payroll.
• Data management services.
• Technical Support Services.
• Website design and development.
• Ensuring accurate and reliable information is produced by the Cooperative.

FUNCTIONS

• To carry our Market Research and identify the needs of the members.
• To mobilize savings for the Sacco.
• To market Sacco’s products and services and membership recruitment.
• To develop and review the products and services to respond to members and society needs.
• To develop and implement a marketing strategy and plan.
• To develop information, education and communication materials for distribution to members and potential customers.
• To advise the Sacco on the market needs and trends.
• To carry out customer satisfaction survey.

registry

FUNCTION

• Determining the effectiveness of the internal control structure.
• Promoting operational efficiencies.
• Safeguarding assets of the Cooperative.
• Encouraging compliance with internal policies and procedures as well as external laws and regulations.

Functions

• Appraisal of all loan application forms.
• Guiding and addressing members on loan options.
• Verifying the loan application forms to ascertain that all the necessary documentation are attached i.e. original pay slip, copy of ID card and passport photo size for the 1st applicants.
• Communicating to members on loan status.
• Consulting with credit committee on loan approvals.
• Preparing monthly loan reports.

fosa

Administration

Credit Department

          FUNCTIONS OF HUMAN RESOURCE & ADMINISTRATION DEPARTMENT

• Manpower planning and recruitment by ensuring the process is carried out professionally within the set policies and procedures.
• Planning for Management of succession planning including mentorship and coaching
• Overseeing the HR Administration role in the Sacco
• Interpretation and application/implementation of terms and conditions of service in accordance with the labour laws, policies and staff regulations.
• Maintaining sound employee/employer relationship.
• Management of compensation, rewards and benefits
• Management and implementation of training and development of staff
• Management of staff Performance Contracts and performance Management
• Management of staff Sacco welfare
• Management of Sacco’s assets and security services
• Management of Registry Section and its records
• Maintaining safe work environment & safety as per OSHA Protocol.